


Industry: National Retail Department Store.
Business Challenge: Regional sales in the children's department were declining by a double-digit percentage attributed to the growing trend of schools implementing strict dress codes and uniforms.
The Solution: The Company approached schools in selected markets offering to sell
approved apparel to meet uniform requirements in exchange for marketing access
to student families. The schools benefited by having a local retailer with
competitive pricing versus just catalog options. With targeted and personalized direct response campaigns, store traffic increased enabling the retailer to cross-sell and up-sell casual and weekend
wear in addition to uniforms. As a result of the program, participating stores achieved double-digit revenue growth and the highest sales per square foot in the region.

Business Challenge: It was not cost-effective to send technical field demo teams to client sites to cross-sell and up-sell departmental, add-on product offers. With limited resources and staffing, the Company needed an alternative means to showcase a highly technical product offer.
The Solution:
To help drive smaller transactional add-on business, integrated demand generation campaigns were launched through aggressive e-marketing. The campaigns included fully-animated and user-friendly demos and everything one would need to know to make an educated buying decision on a 3.5 inch CD-Rom. Using these cost effective interactive guides, sales were closed through telemarketing and executive account teams versus expensive on-site demos.


